Air Arabia City, Sales Office in Almaty

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Planning to travel with Air Arabia? You’ve made a great decision, as the airline offers unbelievable quality services and top-notch amenities to all travelers. If you are not already aware of all the services you will get, then the Air Arabia Almaty Office will be the only place that can help you get all your queries resolved. 

Whether it’s about booking a flight, making any changes to your booked flight ticket, flight cancellation, or any other information related to the arrivals and departures, you’ll get everything in a single place. Stick untill the end of this page to know everything before you fly!

Air Arabia Sales and City Office Address in Almaty, KAZ

Suppose you’ve made the final decision to travel with Air Arabia and don’t want to visit the airport directly. In that case, you can check whether any Air Arabia office is available near you. The Air Arabia Office is located in Rahat Palace Hotel Satpayev Avenue 29/6 050040 Almaty Kazakhstan, and you can visit the office directly if you reside near Almaty city. Once you’re there, the office staff will help you get the cheapest flight available, discounts on flight tickets, and much more.

City Office Map and Location

Air Arabia Aircraft Fleet Details

Aircraft TypeNumber of Aircrafts
Airbus A320-20055
Airbus A321-2003
Airbus A321LR6

Services Offered by Air Arabia City/Sales Office

Whether you’ve decided what you’ll do after making a reservation or are still planning, the Air Arabia office in Almaty will help you get a clear overview of everything. You can also plan the complete itinerary with the office staff, including the flight, airport, destination, places, etc. Here are the things you can do after visiting the office:

Everything at the Ticketing Desk!

Whether you are looking to book a new ticket, want to cancel the old one, need to make minor changes, or even upgrade the ticket from a lower class to a higher class, the Air Arabia Sales office has got you covered. You can reach out to the office staff and request any desired help, as they are always available to help travelers in any possible way. 

Collect Your Boarding Pass After Check-in! 

Once you have the tickets available, the next most important thing is to complete the check-in process and collect your boarding pass for hassle-free boarding. The office staff will make everything clear and give you an overview of the check-in process. In addition, you can also ask them about more ways to get it done as quickly as possible without standing in long queues and avoid the last-minute rush, such as arriving at the airport early or doing it online/on call.

Keep Your Luggage Lite!

Don’t forget to pack only the required things inside your luggage. You cannot carry everything you need. This may result in heavy luggage, and you either have to pay additional charges for it or the airline might deny you to bring the items onboard. Before packing your luggage or at the time of visiting any Air Arabia Almaty office, check the baggage allowance guidelines properly or ask the staff for all the details to avoid any hassle. The airline doesn’t allow passengers to carry excess weight or size either as cabin or checked luggage. 

Anything Missing? Visit the Lost & Found Desk! 

After arriving at the city sales office, you can get all the information you need about taking appropriate action at the airport. Ask the office staff about filing a complaint, carrying relevant documents, and other necessary things you should do at the time of missing luggage. The sales staff will guide you about every single step you need to follow in this difficult situation. Also, ask for the exact locations of the Lost & Found Desks at your respective terminal. 

What About Pet Travel?

Air Arabia doesn’t allow pets of any type, either as cabin, checked, or cargo luggage, to travel with them except Falcons. In addition, the passengers must follow all the guided restrictions in order to carry the bird. No more than 2 Falcons are allowed per passenger, and reservations must be made at least 48 hours prior to the scheduled flight departure. 

Travelers must be aware that each Falcon will be charged 3 times the normal excess luggage fees. Allowing the bird is completely up to Air Arabia, and they may accept or reject it depending on the real-time situation. You can get more detailed information after reaching out to the Air Arabia office in Almaty. 
Once you have all the essential information available, you can easily contact the city sales office of Air Arabia in Almaty. After getting connected with the office staff, you can clear all your doubts and have all your queries answered quickly. Air Arabia Airlines offers exceptional facilities to all travelers traveling with them. By keeping all the essential details with you, you can make your journey smooth and hassle-free.

Air Arabia Head Office Details

Air Arabia was founded in 2003, almost 21 years ago, and started its operations in the same year. With a fleet size of 64 aircraft and covering almost 81 destinations around the globe, the airline is headquartered at Sharjah International Airport, Sharjah, United Arab Emirates. Passengers looking to connect directly with the airlines can visit either the official website or call them through the contact number. Below are the contact details of Air Arabia Head Office:

  • Official Website: https://www.airarabia.com/
  • Email: contactus@airarabia.com
  • Address: A1 Building Sharjah Freight Center, Sharjah International Airport, UAE
  • Contact Number: +600 508 001

Other Information about Air Arabia

Whether you want to inquire about the upcoming arrivals or departures, put forward a luggage inquiry, complete the check-ins, or simply report your lost item, here are the links you can use:

  • Flight Status: https://www.airarabia.com/en/flight-status
  • Online Check-In: https://www.airarabia.com/en/check-in-online-sita
  • Baggage Enquiry: https://www.airarabia.com/en/baggage
  • Baggage Lost and Found: https://www.airarabia.com/en/faqs/lost-or-damaged-baggage

Learn More!

How can I talk with Air Arabia’s customer care on call?

Passengers can directly call them on +600 508 001 to connect with the live agent.

Where is the headquarters of Air Arabia?

The head office of Air Arabia is in A1 Building Sharjah Freight Center, Sharjah International Airport, UAE

What are the ways to connect with Air Arabia?

You can connect with the staff either at the office or at via email, chat support, and social media channels.

What is the address of the Air Arabia Office in Almaty?

The office of Air Arabia is located in Rahat Palace Hotel Satpayev Avenue 29/6 050040 Almaty Kazakhstan. You can directly connect with them through their official contact channels.

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