Passengers who are curious about their flight with Vietravel Airlines can reach out to their nearest airline office in Phnom Penh to seek answers for their flight status, cancellations, and other booking details. Before you catch your flight, cover every specific information you may need to make your air travel comfortable and hassle-free.
Talk with the official staff of Vietravel Airlines City, Sales Office in Phnom Penh, and take complete charge of your journey. Whether you have some itinerary changes in mind, need guidance with check-in, or want to learn about the baggage guidelines, the office staff is here to help!
Make Connections With Vietravel Airlines at Phnom Penh
Reaching out to the airline staff is the quickest way to seek assistance and learn about various facilities provided by the airline. Depending on your choice, you can either make a phone call, leave an email, or visit the office in person for a better experience. We have mentioned different platforms you can use to speak with the office staff. Read Below!
- Address: 12000 មហាវិថី សហព័ន្ធរុស្ស៊ី, Phnom Penh, Cambodia
- Operational Hours: Opens 24 hours
City Office Map and Location
Let the Various Amenities Enhance Your Air Travel!
The absolute Vietravel Airlines team has a lot to offer once you make a visit to their regional office. Passengers can ease more than half of their pre-flight procedures if they get to know about various services it offers. Whether you want a budget -friendly deal or seeking for time-saving methods, the customer service representative has got your back.
- Flight Booking
- Ticket Cancellation
- Check-in Info
- Check Flight Status
- Pet Travel Regulations
- Latest Offers and Discounts
- Purchase In-flight entertainment
- Sports Luggage
- Name Correction
- WiFi Connectivity
- Manage Reservations
- Ticket Upgrades
- Baggage Allowance Purchase
- Medical Aid
- Unaccompanied Minor Bookings
- Change Flights
- Airfare Refund
- Special Needs
- Baggage Limit
- Request Wheelchair Assistance
- Delayed Flight Details
- On Board Wifi Facility
- Seat Selection
- Flight Miles for Upgrades & Bookings
- Lap Child & Infant Travels
- Enable In-Flight Meal option
- Delayed and Lost Luggage
- Travel Insurance
- Visa or Passport Info
- Chauffeur Services
Easy booking with Vietravel Airlines!
Who does not want a budget-friendly deal while booking tickets? If you are looking for the same, here is what we suggest. Vietravel Airlines will offer you a booking that will meet your requirements and budget as well. All you need to do is make connections with the Phnom Penh Office and ask them about the ongoing deals and discounted airfares. Before you miss the chance to get these special offers, start making reservations.
Check-In with Various Options
Instead of standing in long queues, there are other easy and quick ways to check-in. Once you reach the Vietravel Airlines office in Phnom Penh, their customer service representatives will guide you through online and offline methods. Passengers can use the official airline’s website to check in or use the self-service kiosk machine to make the procedure easy and time-saving.
Recheck Your Baggage
Travelers often prefer packing special items for their trip, such as sports equipment, musical tools, liquids, or other specific items. Talking with the office staff or rechecking your luggage before making baggage-related decisions would be a wise choice. They will give you the appropriate information on what items are allowed and what is prohibited inside the aircraft. Furthermore, if you exceed the baggage limit, you can seek guidance from the authorities and purchase additional baggage.
Make Cancellations and Ask For a Refund
When sudden plans come your way, you decide to cancel your current ticket but worry about getting a refund. First of all, if there is a chance you will cancel the tickets, make sure you purchase a refundable ticket to get your money back. Also, learn about the airline’s cancellation and refund process so that you can make wise decisions. Once you cancel your flight, the refund will be processed using your original payment method as soon as possible.
Get Special Assistance for Specially Abled
Passengers with disabilities or special needs need not worry about air travel when Vietravel Airlines offers special assistance, ensuring a comfortable and accessible travel experience. To make a special assistance request, passengers should contact the Vietravel Airlines Phnom Penh Office staff 48 hours before their flight. Services like Wheelchair Assistance, Priority Check-in, Boarding, baggage claim assistance, and medical equipment storage will be provided during your journey.
Learn About the Pet Travel Regulations
As soon as you decide to travel with your pet, make your way to the airline’s office to learn about the guidelines on pet travel. They have staff who will enlighten you about the pet travel regulations and inform you about the necessary charges. Also, remember that your pet should have all the mandatory documentation to easily complete all the pre-flight tasks.
Vietravel Airlines Head Office Information
If the city office fails to resolve your concerns, you may prefer to ring a bell to Vietravel Airlines’s head office. Follow the below info to contact the authorities:
- Official Website: http://www.vietravelairlines.com/
- Address: 03 Hung Vuong Street, Phu Hoi Ward, Hue City, Thua Thien Hue Province, VietNam
- Email: customercare@vietravelairlines.vn
- Contact Number: 19006686
Further Essential Links
- Flight Status: https://booking.vietravelairlines.com/en/flight-status
- Online Check-In: https://www.vietravelairlines.com/us/en/booking/booking-guidance/online-check-in
- Baggage Enquiry: https://www.vietravelairlines.com/us/en/booking/baggage-info
To have an in-person experience, you can visit the office by following the information below.
Yes, you can check in online by logging into the official website or mobile app. Ask the officials for guidance to clear your doubts.
Talking with the office staff helps you learn about services such as baggage allowance, seat upgrades, cancellations, and many more.
Getting in touch with the airline’s office staff will help you get discounts and the latest deals on your ticket.