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If you are planning to depart soon with Swiss Air, there is no better place to gather useful details than its own help center in your region. Travelers can consult the nearest travel hub for flight information, quick assistance, and query resolution. The Swiss Air Shanghai Office can be your guide in everything related to travel. Interestingly, its responsibilities are not limited to just offering mundane ticketing services. It can help you choose the most suitable ticket, resolve queries related to refund and compensation, and assist in purchasing complex tickets. Join us in our journey to explore various ways of reaching out to the concerned authorities.
Speak with Airline Representatives: Call or Visit!
How you want to connect with the Swiss Air Office in Shanghai completely depends on you and your travel query. Like, come on, you don’t want to drive all the way to the office just to clear out your doubt related to something very minor. That’s a waste of time in our dictionary! For such assistance, the airline provides a customer hotline, which you can contact for general queries or for guidance on the go. If you are dealing with complicated travel issues or anything that requires superior attention, you must pay a visit to the city office. Conversing your query with the experienced staff will help you sort out problems easily and quickly.
| Swiss Air Shanghai Office address | Shanghai Pudong International Airport, 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China |
| Swiss Air Shanghai Office contact number | +41848700700 |
| Official Website | https://www.swiss.com |
| Office Working Hours | Everyday, 24 hrs |
| Swiss Air Email Address | swiss-mcc@swiss.com |
City Office Map and Location
Swiss Air Head Office Details
- Swiss Air Head Office Address: Obstgartenstrasse 25, 8302 Kloten, Switzerland
- Swiss Air Head Office Contact Number: +41848700700
- Operational Hours: Tuesday-Saturday, 7:30 am–5:30 pm
Quick Links
- Facebook: https://www.facebook.com/flyswiss.ch/
- Linkedin: https://www.linkedin.com/company/swiss-international-air-lines
- YouTube: https://www.youtube.com/@FlySWISS
- Instagram: https://www.instagram.com/flyswiss/
- Twitter: https://x.com/FlySWISS
- Flight Status: https://www.swiss.com/za/en/fly/flight-information/arrival-departure#/
Facilities Waiting for Travelers at the City Office
You’re already aware that the Swiss Air Shanghai Office can resolve travel queries, but which one specifically? This section will give you a gist of all the services provided at the office.
Ticketing Services
As the airline that provides flights to multiple destinations, the prime objective is to sell tickets and meet passenger requirements. If you’re planning to visit a country or city soon, contact the airline office to arrange a seamless itinerary. Share travel dates, number of passengers, destination, etc. The staff will lay out available fare options for you. Depending on your travel goals and preferences, you can choose a cabin class that meets all the requirements.
Post-Reservation Services
After booking your preferred ticket, it’s time to move on to post-reservation services. Passengers with confirmed tickets can make changes to their flight details and include additional amenities as well. For instance, when plans change, call the airline for a quick rebooking and rescheduling. The staff will put you on the next earliest flight based on seat availability. However, if it’s an urgent situation, you can request flight cancellation as well.
On the day of Travel Services
The assistance doesn’t end with flight booking; the staff is just one call away, even if you need extra help on the day of travel. Whether you’ve met with an unfortunate event or are not able to locate your bag, airline representatives will be your beacon of light. Guiding you through the worst of situations, the staff will try their best to smooth out your pre/post-landing experience. For situations like cancellations and significant delays from the airline end, necessary steps will be taken to process compensations and refunds.
Accessibility Services
To make travel easy and accessible for every single one, the airline offers assistance to those with mobility and medical concerns. The airline will not charge any additional fees. So, if you want the airline to arrange a wheelchair or any medical help, don’t hesitate to contact the Swiss Air. However, fees will apply for extra checked baggage, special allowances, meet and greet, etc
Passenger’s Queries
The Shanghai office of Swiss Air is at: Shanghai Pudong International Airport, 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
You can cancel the ticket using the official website or through the customer helpline or city office.
Yes. You can call the airline using the customer helpline and request to reschedule your flight.
Anything that can hinder the passengers and crew members’ safety, such as sharp and pointed objects, is not allowed inside flight cabins.
