Southwest Airlines Headquarters - Corporate Head Office in Dallas, Texas, United States 1-844-216-1540

Sometimes, you might need to contact the Southwest Airlines headquarters instead of your local airport office or customer service. Such a situation usually arises when you are facing a big problem that other people in the company can’t solve. For example, if you tried talking to the airport staff or the customer representative, but the issue is still not fixed, the head office might be able to help. They are also the right people to talk to if you have questions related to flights or airports.

Contact Details of Southwest Airlines Corporate Office

Getting in touch with the Southwest Airlines Head Office is not that complicated. The easiest way is to call their main number and speak with the travel experts. The shared number is for general queries related to upcoming flight adventures, and they can direct you to the right department. In case you prefer writing, then you can email them using the official website. Simply look for the “Contact Us” page and fill out the form there. Those seeking face-to-face interaction can directly visit the location stated below:

Southwest Airlines Head Office Address: P.O. Box 36611 2702 Love Field Drive Dallas, TX 75235
Southwest Airlines Contact Number: (214) 792-4000
Email ID: southwestairlines@ifly.southwest.com
Working Days: Monday-Friday
Working Hours: 9 am–5 pm
Official Website: https://www.southwest.com/
Official Instagram Account: https://www.instagram.com/southwestair/
Official Facebook: https://www.facebook.com/SouthwestAir
Official Youtube: https://www.youtube.com/@SouthwestAir
Official Linkedin: https://www.linkedin.com/company/southwest-airlines/

Map Location of Southwest Airlines Head Office

Services Accessible to Customers at Southwest Airlines Head Office

Southwest Airlines Headquarters offers several services to help passengers. From managing rapid reward programs to solving travel complexities, the staff handles all sorts of queries. They can also assist with special needs and requests. For example, if you need a wheelchair at the airport or have dietary restrictions, the head office can make sure that’s taken care of. Lost something on your flight? They can help track it down for you.

Book a Flight

Get assistance from the head office for arranging complex itineraries that include pet travels, multi-city, group bookings, etc. With the guidance of experienced staff, you can book tickets in an instant, which would normally take time if you did it yourself. Meanwhile, once you purchase the ticket, the agent will give you a complete overview of the attached policy and fees.

Disability-Related Accommodations

Planning to travel with a wheelchair, a service dog, or medical equipment? Consult the airline staff to make your journey smooth and hassle-free. Indulge in discussions about the type of assistance you need, gather information and preboarding formalities, check what medications are permitted onboard, and terms of bringing your own vehicle. Just make sure you reach out to the Southwest Airlines Corporate Office before it’s too late.

Assistance with Refunds and Compensation

Southwest Airlines tries its best to keep such shockers off of the passenger experience. But when things don’t go as planned, passengers must know what they can expect. The airline actually offers multiple options for refunds and compensation to cover passengers’ losses. If a flight is canceled from the airline end due to operational reasons, passengers are entitled to get a full refund regardless of purchased fare conditions.

Share a Concern

If you would like to share your travel experience, whether good or bad, you can contact the airline’s head office. It could be that you didn’t like the inflight meal or your expectations weren’t met. You simply have to call or email the airline, stating what affected your overall flight journey. Southwest Airlines strives to provide first-class customer service and respond quickly to passengers’ complaints.

Conclusion

While most passenger needs can be addressed through local offices or the airline’s customer service channels, Southwest Airlines Headquarters provides an essential escalation point for complex issues and high-level inquiries. Passengers should consider contacting the head office using the provided phone number and address.