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Let the friendly team at the Kenya Airways Maputo Office in Mozambique take the hassle out of your travel planning. Their approachable and professional staff are on hand to offer the most appropriate solutions for all your travel needs, from booking and seat selection to check-in assistance, ticket cancellation, and handling lost or found luggage inquiries. Additionally, the customer help team will inform you about the various onboard amenities available for an extra charge. Regardless of your contact medium via phone or visit, they aim to make your travel experience smoother and more enjoyable.
Contact & Address
Kenya Airways Maputo Office in Mozambique is easily accessible to customers. If you are near the office premises, you can easily head to the location and communicate directly with the experts. If this is not the case, there are other options as well. You can either call their hotline or send a written query to their email address, and the staff will respond to you with a resolution. Whatever your concern is, as long as it is related to travel, you can always contact the airline city office.
| Kenya Airways Maputo Office address | Kenya Airways Mozambique Shopping 24, Av. 24 Julho, Ground Fl, Loja 18 |
| Kenya Airways Maputo Office contact number | 258 21321 285/6/7, 258 84 911 3745 |
| Email ID | Customer.Relations@kenya-airways.com |
| Working Hours | Every day – 24hrs |
| Kenya Airways Official Website | https://www.kenya-airways.com/en-in/ |
| https://www.facebook.com/KenyaAirwaysKE/ | |
| https://www.instagram.com/officialkenyaairways/ | |
| https://twitter.com/KenyaAirways | |
| Check Flight Status | https://www.kenya-airways.com/en/book-manage/flight-status/ |
| Online Check-In | https://www.kenya-airways.com/global/Travel_Information/Check-In/Check-In/ |
However, many times you seek assistance from higher authorities, like head office officials, to solve specific travel matters. At such point, you can refer to the following contact details:
| Airlines Head Office Address | Kenya Airways Head Office, Airport North Road, Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya |
| Contact Number | +254 711 024 747 / +254 705 474 747 |
| Working Hours | Consult the airline via phone call |
Customer Services Offered At The Desk!
The Kenya Airways Maputo Office in Mozambique is known as the one-stop solution for a couple of reasons. This place not only provides quick and efficient flight booking but also lets you elevate your inflight journey by offering over-the-top services. Some of these include:
| Seat Selection | Flight Check-in Details | Flight Refund |
| Fare Cancellation | Excess Baggage | Special Amenities |
| Flight Modifications | Medical Assistance | Checked & Carry-on Limits |
| Add Inflight Services | Track Lost Baggage | Inquire About Inflight WiFi |
| Advisory on Travel Documents | Purchase Flight Insurance | Redeem Miles/ Points to Purchase Flights |
| Restrictions on Pet Travels | Regulations for Young Flyers | Wheelchair Assistance |
| Access to Limited-time Discounts & Offers | Request Special Meals | Updates Flight Details |
| Special Baggage Items | Delay Flight Compensations | Flight Rescheduling |
| Cabin Upgrades | VIP Guest Services | Infant Travel Policies |
Hassle-free Cancellation & Changes
Whether you changed your travel plans or completely called off the trip, the Kenya Airways Maputo Office in Mozambique will help you in modifying the tickets. Simply share the changes you want to make in your itinerary, and the staff will happily guide you through the process. In addition, they can cancel the complete ticket for you. Mind you, this will incur additional charges, so be ready to pay!
Disability And Mobility Assistance
Head to the Kenya Airways Maputo Office in Mozambique and find out what additional requirements are there for passengers with special needs. The airline’s representatives strive to meet the special needs of passengers and help them feel more safe and more confident when traveling. Just make sure to connect with the experts on time and put forward your request.
Learn Baggage Essentials
The Kenya Airways Maputo Office in Mozambique staff will provide you with all the information you need before packing those bags for the trip. They will ensure you understand the standard weight, size, and content allowance, including oversized items and restrictions on selected items. Having access to such details eliminates extra charges at the airport.
Tag Along With Your Paw-Friend
Pets are no less than a family, which is why Kenya Airways permits passengers to travel with their furry friends onboard. The sales representatives will educate you on the policies and restrictions. Be sure to clear your doubts before purchasing the ticket for your paw friend.
In Conclusion!
Get the perk of rewards and enjoy savings on your flights by seeking advice from the representatives at the Kenya Airways Maputo Office in Mozambique. They are ready to customize your travel itinerary to fit your preferences perfectly.
Frequently Asked Questions:
Kenya Airways Maputo Office in Mozambique is at Kenya Airways Mozambique Shopping 24, Av. 24 Julho, Ground Fl, Loja 18
The main office of Kenya Airways is at Kenya Airways Head Office, Airport North Road,
Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya
Yes. The airline offers 24/7 customer service to passengers who want to inquire about their itineraries.
Passengers can contact Kenya Airways by calling their customer line +254 711 024 747 / +254 705 474 747
Travelers can find all the services at the Kenya Airways counter, from mundane ticketing tasks to cabin upgrades, lounge access, loyalty programs, etc.
