Kenya Airways Djibouti office

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Djibouti

Make a visit to the Kenya Airways Djibouti office, where you get the chance to modify the itinerary per your needs and travel requirements. The office has up-to-date facilities along with cutting-edge technology to meet customer demands. Every employee is trained to offer first-class services to assist passengers with flight bookings, upgrades, seat selection, pet travel, baggage allowance, and more. Find out more with the help of this blog. 

Contact & Address

Kenya Airways Djibouti office is easily accessible to customers. If you are near the office premises, you can easily head to the location and communicate directly with the experts. If this is not the case, there are other options as well. You can either call their hotline or send a written query to their email address, and the staff will respond to you with a resolution. Whatever your concern is, as long as it is related to travel, you can always contact the airline city office. 

Kenya Airways Djibouti Office addressRue de Bruxelles, Djibouti
Kenya Airways Djibouti Office contact number+253 21 35 30 36
Email IDCustomer.Relations@kenya-airways.com
Working HoursEvery day – 24hrs
Kenya Airways Official Websitehttps://www.kenya-airways.com/en-in/
Facebookhttps://www.facebook.com/KenyaAirwaysKE/
Instagramhttps://www.instagram.com/officialkenyaairways/
Twitterhttps://twitter.com/KenyaAirways
Check Flight Statushttps://www.kenya-airways.com/en/book-manage/flight-status/
Online Check-In https://www.kenya-airways.com/global/Travel_Information/Check-In/Check-In/

However, many times you seek assistance from higher authorities, like head office officials, to solve specific travel matters. At such point, you can refer to the following contact details:

Airlines Head Office AddressKenya Airways Head Office, Airport North Road,
Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya
Contact Number+254 711 024 747 / +254 705 474 747
Working HoursConsult the airline via phone call

Customer Services Offered At The Desk!

The Kenya Airways Djibouti office is known as the one-stop solution for a couple of reasons. This place not only provides quick and efficient flight booking but also lets you elevate your inflight journey by offering over-the-top services. Some of these include:

Seat SelectionFlight Check-in DetailsFlight Refund
Fare CancellationExcess Baggage Special Amenities
Flight ModificationsMedical Assistance Checked & Carry-on Limits
Add Inflight ServicesTrack Lost BaggageInquire About Inflight WiFi
Advisory on Travel Documents Purchase Flight Insurance Redeem Miles/ Points to Purchase Flights
Restrictions on Pet TravelsRegulations for Young FlyersWheelchair Assistance
Access to Limited-time Discounts & OffersRequest Special MealsUpdates Flight Details
Special Baggage Items Delay Flight CompensationsFlight Rescheduling 
Cabin UpgradesVIP Guest ServicesInfant Travel Policies

Hassle-free Cancellation & Changes 

Whether you changed your travel plans or completely called off the trip, the Kenya Airways Djibouti office will help you in modifying the tickets. Simply share the changes you want to make in your itinerary, and the staff will happily guide you through the process. In addition, they can cancel the complete ticket for you. Mind you, this will incur additional charges, so be ready to pay!

Disability And Mobility Assistance

Head to the Kenya Airways Djibouti office and find out what additional requirements are there for passengers with special needs. The airline’s representatives strive to meet the special needs of passengers and help them feel more safe and more confident when traveling. Just make sure to connect with the experts on time and put forward your request. 

Learn Baggage Essentials

The Kenya Airways Djibouti office staff will provide you with all the information you need before packing those bags for the trip. They will ensure you understand the standard weight, size, and content allowance, including oversized items and restrictions on selected items. Having access to such details eliminates extra charges at the airport. 

Tag Along With Your Paw-Friend

Pets are no less than a family, which is why Kenya Airways permits passengers to travel with their furry friends onboard. The sales representatives will educate you on the policies and restrictions. Be sure to clear your doubts before purchasing the ticket for your paw friend. 

Feedback & Suggestions

The Kenya Airways is always happy to know how your inflight journey was, be it bad or good. You can share your air travel experience with the representatives. If it is not satisfactory, they will ensure to compensate as per the policy and work on improving the areas where they lack. 

Frequently Asked Questions:

What city is Kenya Airways in Djibouti?

Kenya Airways Djibouti office is at Rue de Bruxelles, Djibouti

Where is the main office of Kenya Airways?

The main office of Kenya Airways is at Kenya Airways Head Office, Airport North Road,
Embakasi, P.O. Box: 19002 – 00501, Nairobi, Kenya

Is Kenya Airways customer service 24/7?

Yes. The airline offers 24/7 customer service to passengers who want to inquire about their itineraries. 

How can I contact Kenya Airways?

Passengers can contact Kenya Airways by calling their customer line +254 711 024 747 / +254 705 474 747

What services are available at the Kenya Airways Office in Djibouti?

Travelers can find all the services at the Kenya Airways counter, from mundane ticketing tasks to cabin upgrades, lounge access, loyalty programs, etc.

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