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Have no idea how to plan a successful trip with Japan Airlines? Relax! The city sales office is here to help! It is very obvious that passengers panic about their air travel and cannot make the right decision at the right time. Therefore, here is what you need to do: visit the Japan Airlines Russia Office and get answers to all your queries.
Before taking a step ahead, consider reading the guidebook thoroughly. Here, you will get easy and convenient ways to reach out to the office staff and make better plans for your trip. Scroll down to gather more.
Talk to the Japan Airlines Sales Russia Office Directly
Stepping inside your plane without knowing anything about the travel? Not Gonna Work! See, here is a hack! Dial their contact number and give them a call, or you can visit the office and ask everything about the airlines. Their staff will familiarize you with all the important information, making your air travel unforgettable. With the official address, here you will find different platforms to connect with Japan Airlines.
| Japan Airlines Russia Office Address | Bolshaya Gruzinskaya Street, 61, Moscow 123056, Russia |
| Japan Airlines Russia Office contact number | +7 495 234 5930 |
| Email ID | stephen.pearlman@jal.com |
| Working Hours | Every day – 24hrs |
| Japan Airlines Official Website | https://www.jal.com/en/ |
| https://www.facebook.com/JapanAirlinesWorldwide/ | |
| YouTube | https://www.youtube.com/c/japanairlinesworld/ |
| https://www.instagram.com/japanairlines/https://www.instagram.com/japanairlines/ | |
| https://twitter.com/JALFlightInfo_e | |
| Check Flight Status | https://www.jal.co.jp/en/flight-status/inter/sp/search/ |
| Online Check-In | https://www.jal.co.jp/jp/en/inter/reservation/ |
Visit the Head Office at Tokyo
So what if the sales office cannot assist you with certain flight issues? Japan Airlines’ head office has got your back. According to their operating hours, you can visit the headquarters and seek help. Read Below!
| Airlines Head Office Address | 4-11, Higashi Shinagawa, 2-Chrome, Shinagawa-Ku, Tokyo, 140-8605, Japan |
| Head Office Contact Number | +81 3 5460 3109, 81 3 6733 3062 |
| Airline’s Head Office Email Address | stephen.pearlman@jal.com |
| Working Days | Monday To Saturday |
| Hours Of Working | Every day – 24hrs |
Fleets and Aircraft of Japan Airlines
In case you don’t know, Japan Airlines owns a number of fleets that maintain every passenger’s safety and privacy. The aircraft are well equipped with services and amenities, enhancing everyone’s travel experience.
| Aircraft | In Service |
| Airbus A320-200 | 29 |
| Airbus A320neo | 5 |
| Airbus A321-100 | 3 |
| Airbus A321-200 | 3 |
| Boeing 767-300ER | 3 |
| Boeing 777-200ER | 6 |
| Boeing 787-9 | 2 |
| Embraer 195 | 17 |
| TOTAL | 68 |
What does the airline offer at its Sales Russia Office?
Customer satisfaction is what primarily matters! Whether you are an arriving passenger or a departing one, your journey should be enjoyable. Keeping this fact in mind, Japan Airlines offers its customers various services and facilities they can enjoy throughout their travels. Also, you can go for easy ways to complete their flight tasks. Go Ahead!
| Seat Selection | Check-in Info | Airfare Refund |
| Make Cancellation | Extra Baggage | Special Needs |
| Reschedule Your Flight | Medical Aid | Baggage Limit |
| Get In-flight entertainment | Delayed and Lost Luggage | On Board Wifi Facilitya |
| Info on Travel Documents | Travel Insurance | Flight Miles for Upgrades & Bookings |
| Pet Travel Regulations | Unaccompanied Minor Bookings | Request Wheelchair Assistance |
| Discounts and Exciting Offers | Enable In-Flight Meal option | Delayed Flight Details |
| Sports Equipment | Travel Insurance | Rebooking Facilities |
| WiFi Connectivity | Chauffeur Services | Lap Child & Infant Travels |
Book Your Tickets Today!
Make your bookings an easy process. Either reserve your tickets online or make a visit to the sales Russia Office. Both methods can be done easily if you have appropriate information about the airlines. Make sure you ask the authorities to clue you in with all the guidelines so that you can manage your bookings accordingly. Also, don’t forget to ask about the ongoing deals and discounts to make a wallet-friendly trip. Get everything done at your fingertips after connecting with the office staff.
Seek Easy Ways For Check-in
Apart from standing in the long queues, you can choose to check in online or by using a self-service kiosk machine located near the check-in counters. If you are clueless about these methods, the sales office employees can assist you. Hand over your issue to them, and they will help you with check-in in the most convenient way. If you request, the customer service representatives will check in on your behalf. For online methods, kindly enter the required details and get your work done in minutes.
How Much Baggage Is Allowed?
Excited passengers always have something extra and special to bring on their trips. However, packing items without following the airlines’ guidelines can make your journey hectic. There are certain regulations that one must read and learn before packing any stuff into their bags. Despite this, if you have extra luggage to carry, you might need to purchase additional baggage allowance while entering your aircraft. On that, seek assistance from the officials.
Request for a Refund after Cancellation!
Whenever you think of cancellation, you might stress about the long procedures and, of course, about the refund. But hey, Japan Airlines value your money and provide a flexible process to cancel your tickets and get a refund on time. All you need to do is book a refundable flight and learn about the cancellation and refund policies. Also, any specific charges can be applicable depending on your ticket type. The refund will be processed using the original form of payment you used when purchasing the ticket.
Get Your Lost Items in no time!
Tragedies often happen, especially during air travel. One of them can be losing your items in your journey. If you are also the one, then here is what we suggest. The moment you realize that your item is missing, make your way to the airline’s lost and found desk. They have a dedicated staff who asks for your items’ details and tries to locate them. Passengers will soon be reunited with their belongings by the staff. But always remember to respond to the authorities on time since your request timing can expire.
Plan a Trip with Your Pet!
Traveling with your pet can add a touch of joy and excitement to your journey. So why not continue with the plan? Travel with your furry companion and make your air travel worthwhile. Make it an easy deal, learn everything about the airlines’ pet travel policies, and complete all the pre-flight tasks with ease. One thing every passenger with a pet must remember is that he obtains a health certificate for the pet within 10 days of travel.
Travelers Often Question!
Yes, passengers traveling with the airlines will find a well-structured Russia Office.
The sales office has many things to offer their respective customers, such as free baggage, priority boarding for premium passengers, and different check-in methods.
You will visit the sales office located at Bolshaya Gruzinskaya Street, 61, Moscow 123056, Russia
If you lose any belongings, go to the airline’s lost and found department. Their staff will return your items as soon as they track them.
If you need any special assistance, inform the airline’s representatives 48 hours before their flight takes off.
You can reach out to the sales office between 9am to 6pm.
