Garuda Indonesia Bandung Office in Indonesia

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Making your way to the Garuda Indonesia Airlines Office in Bandung will only enhance your flight journey. The ticketing desk specializes in handling from mundane booking activities to managing complex flight tickets. Its sales representatives have profound knowledge of airline policies and regulations, ensuring you make the right decision for the trip. But how do you connect with the sales desk? There are multiple ways; keep scrolling to learn each and every method!

Connect With Garuda Indonesia Sales Representatives

The Garuda Indonesia Bandung Office is approachable through multiple communication channels. We recommend heading to the location directly and experiencing personalized customer service. You can also connect via a phone call or through the official website, the office has all the resources to help you out and resolve your queries. The following table provides you with information on the office’s whereabouts and essential contact details.

  • Address: Jalan Asia Afrika No. 81 (Hotel Prama Grand Preanger), Paledang, Sumur Bandung, Braga, Sumur Bandung, Braga, Kec. Sumur Bandung, Kota Bandung, Jawa Barat 40112, Indonesia
  • Contact Number: +62224209468
  • Operational Hours: Everyday, 8 am–4 pm

City Office Map and Location

Forward Flight-Related Queries To Travel Experts!

With the help of a dedicated team of experts and high-tech resources, the Garuda Indonesia Bandung office can handle all flight-related issues. A gist of what services and queries you can forward to the airline office is listed below:

Flight bookingsSeat salePassenger and cargo account registration
Flight sales Group bookingsGuide to partner agents
Multiple check-in optionsReservation management Updates flight status
Onboard amenities and add-onsSpecial assistance Baggage information 
Various payment optionsTravel AdvisoriesFare rules and conditions
Explore multiple flight cabinsTravel documentsGuide to service fees
Introduction to airline policiesOpening a loyalty program account Learn about travel points and how to redeem them 
Airline destinationsInternational trip bookingsHotel bookings
Car rental servicesMedical assistanceExtra baggage 

Sales & Group Bookings

Visiting the Garuda Indonesia Bandung Office for sales and group bookings can be very beneficial. If you’re booking flights for special occasions like business trips or weddings, the team will assist you through the group booking policies. Moreover, the representatives can introduce you to hidden flight discounts and limited-time offers to meet your travel budgets.

Manage Flight Bookings

Passengers can manage their flight details up to two hours before the flight departure, and with the help of experts you can customize it per your requirements. You can view the booked itinerary, request a refund, purchase flight add-ons, update guest details, change flight, or even cancel the entire trip!

Up-to-date Information

With the help of modern facilities, the representatives can provide you with updated information on flight schedules, airline policies, and other regulations. The staff at the Garuda Indonesia Office in Bandung will ensure you know the real-time status of your flight so you can plan accordingly. 

Inflight Add-ons

Include inflight add-ons like a pro under the guidance of travel experts. Add extra baggage, purchase onboard amenities in advance, request special meals, or add special items to your allowance. The Garuda Indonesia Bandung Office will help you understand airline policies based on the selected travel route. 

Special Assistance

Travelers requiring special assistance must contact the airline office for wheelchairs and other assistive devices. The airline will happily arrange it for you by working together with the airport staff. Remember to connect no less than two days before the scheduled departure of the flight. This way, the airline can make proper arrangements for you. 

Share Specific Concerns With The Head Office

In case of specific queries, passenger complaints, and other issues, passengers can connect with the head office. The representatives will ensure to offer immediate resolutions and increase customer satisfaction. Be sure to reach out during business hours only for a seamless connection.

  • Official Website: https://www.garuda-indonesia.com/
  • Address: VJ8Q+994, Garuda City Center, RT.001/RW.010, Pajang, Kec. Benda, Kota Tangerang, Banten 15126, Indonesia
  • Working Hours: Monday-Friday, 5 am–11 pm
  • Email: customer@garuda-indonesia.com
  • Contact Number: +622125601001

Other Important Information

Commonly Asked Questions!

What is the main office of Garuda Indonesia?

The head office of Garuda Indonesia is at the VJ8Q+994, Garuda City Center, RT.001/RW.010, Pajang, Kec. Benda, Kota Tangerang, Banten 15126, Indonesia

How many destinations does Garuda Indonesia fly to?

Garuda Indonesia operates flights to multiple domestic and international destinations in 22 countries.

I want to cancel my flight or change my flight schedule. What are my options?

You can rebook your flight up to two hours before the scheduled departure. Take assistance from the travel experts at the office.

My flight has been canceled. What should I do?

Contact the airline office and check if there’s a possibility of rebooking or directly requesting a refund.

Can I bring my pet when I travel with Garuda Indonesia?

Yes. The airline permits domestic pets to travel on Garuda flights as cargo on domestic flights only.

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