El Al Airlines Nairobi Office in Kenya

Are you ready to start your journey with EL AL Airlines? Do you also hate when your trip turns into a mess? Well, with the EL AL Airlines Nairobi Office, you will no longer face any issues. The wonderful staff will assist you throughout the journey, no matter if you are departing or arriving at the airport.  

When someone plans a trip, they want it to be perfect, free from hassle and worries. And how do you do that? By having all the details about the city office and the help they offer. Therefore, we have collected all the information in one place. So, without wasting time, start scrolling. 

Connect with the EL AL Airlines Office in the Nairobi

To connect with the officials of the EL AL Airlines local office, you will require the address and the contact number so that you can either visit their office or call them. Therefore, we have shared all the essential data with you so that you do not have to search for it. You can also choose to connect with them via the official website. Below are all the details.

• Address: Embakasi, Nairobi, Kenya
• Contact Number: 254 (2) 245-901/2
• Operational Hours: Every day – 24hrs

City Office Map and Location

Get accustomed to the services at the EL AL Airlines Office in Nairobi

One must know the facilities the city office offers so that when you have any doubts or are facing any trouble, you can connect with the staff members and clear your mind. The representatives at the EL AL Airlines Office in city name work constantly to provide passengers with various services such as – 

Manage Your Booking

If you have booked your tickets with EL AL Airlines and now wish to make some changes, do not worry. You can make modifications such as changing travel dates, updating your details, choosing a different cabin class, adding or removing a passenger, adding extra meals or baggage, and more. You can make changes via phone or a travel shop. You can also visit the city office’s official website and seek help from the wonderful staff. 

Online Check-in 

When you have the option of online check-in, you must make full use of it. And why not? The world is going digital, and so shall you. The online check-in begins 48 hours before departure and closes 75 minutes prior to it. Use the official website or the EL AL Airlines app to complete the process. But, once you have checked in online, you won’t be able to change or modify your booking. So, ensure you do it prior to checking in. 

Cancel Your Ticket and Get Refund

There can be times when you will have to cancel your tickets due to an emergency or simply due to changes in plan. Instead of stressing over the matter, you can share your concerns with the EL AL Airlines Nairobi Office and learn the procedure for canceling your flights. The staff will inform you about the cancellation fees (if applicable) and the total refund you will get. However, checking the refund policies before booking your tickets is best. 

Understand Baggage Allowance

As a passenger, you must consider your luggage’s weight limit and dimensions, which can sometimes be confusing. But worry not. The staff of EL AL Airlines will answer all your questions. If you do not want to regret it later, make sure to connect with them before you pack your bags and enlighten yourself with all the necessary details. They will also educate you on what items you can bring so that you do not get into trouble at the airport. 

Get access to Special Assistance

If you are flying with a person who needs special assistance, such as a disabled person, a pregnant lady, or someone who needs to travel with a portable oxygen concentrator or a wheelchair, you must inform the EL AL Airlines officials beforehand. The airline offers great assistance and ensures that the passengers travel comfortably. Connect with them days before your departure to learn the major policies and documents needed. You can also use the official website to learn more about the topic. 

Know the destinations 

It is not always necessary to have a destination in mind for where we want to travel. Sometimes, we might just make a casual plan of going on a journey to spend quality time and decide the destination later. Therefore, you can get in touch with the officials of the EL AL Airlines Nairobi Office to know all the places it offers flights to and from your location. You can also inquire about the ticket fare, terminal information, and places to visit for your trip. 

Additional Amenities at the Nairobi Office

Apart from the facilities discussed above, you must also know the other essential amenities that will add more comfort to your journey. Make use of them and experience a fantastic trip with EL AL Airlines. 

Plan your trip with the EL AL Airlines Office in Nairobi using the above details. The office provides assistance to all the passengers and makes their travel remarkable. If you have any questions, make sure you connect with the sales office via phone, text, email, or official website. With their help, your journey will surely not remain ordinary.

EL AL Airlines Head Office

If you can’t reach the staff of the city office, you can contact the headquarters. The supportive staff there will indeed resolve your travel-related queries. The bullet points below contain all the important information. 

• Official Website: https://www.elal.com/
• Address: grounds of Ben Gurion Airport in Central District, Israel, near Lod
• Email: customerservice@elal.co.il
• Contact Number: +972-3-977-1111

Other Important Information

• Flight Status: https://www.elal.com/en/PassengersInfo/Useful-Info/Flight-Schedule/Pages/Flight-Updates.aspx
• Online Check-In: https://www.elal.com/checkin/
• Baggage Enquiry: https://www.elal.com/eng/baggage/excess-baggage#:~:text=Passengers%20may%20travel%20with%20a,%2B972%2D3%2D9771177.
• Baggage Lost and Found: https://www.elal.com/eng/baggage/finding

FAQs