Air Astana City, Sales Office in Melbourne

Have you already booked a flight with Air Astana, or are you still planning to do the same? Whatever the query, Air Astana will give you a seamless flying and quality service experience you may never forget. Suppose you have a problem traveling from your home to the airport for any service-related query. In that case, if you reside near Melbourne, you can look for an available Air Astana Melbourne office. 

Once you’re at the Air Astana city office, you can ask the staff to help you with all your questions. Whether you’re booking, canceling, upgrading, filing a complaint related to lost luggage, or even traveling with a patient, the Air Astana city office has you covered. Read this page until the end, and you’ll be able to understand everything in depth. 

Air Astana City and Sales Office Address in Melbourne, AU

Alternatively, visiting the nearest Air Astana City office in Melbourne will help you resolve all your queries without putting any additional effort. Here are the operational hours of the city office:

• Address: Airline Marketing Australia Lvl 7/246 Bourke St Melbourne VIC 3000
• Contact Number: +613-9251-5049
• Working Hours: Every day – 24hrs

City Office Map and Location

Air Astana Fleet Details

Air Astana offers its passengers one of the most comfortable and pleasant aircraft. These aircraft are of different types and have different features. The table below shows all the available aircraft types and the availability:

Name of Aircraft	Total no.of Aircrafts
Airbus A320neo	29
Airbus A321-200
Airbus A321neo
Airbus A321LR
Boeing 767-300ER
Boeing 787-9
Embraer E190-E2

What All You’ll Get At the Air Astana City Office?

The Air Astana office in Melbourne will be the perfect place to resolve all your queries in a few minutes. Once you reach the office, request any of the available counter staff to give you a quick overview of your plan to travel with Air Astana, what you’ll get, terminal details, flight information, etc. Check the below sections for a quick overview of the services and facilities you can expect at the airport and the city office:

Ticketing Counter!

Haven’t booked a flight yet? No worries! Visit any of the ticketing counters available at the city office of Air Astana in Melbourne. The counter executive will be available to make a reservation on your behalf. Provide all the required details, confirm the charges, ask for any of the discounts available, and pay the charges. That’s it! The office staff will then share all the information and flight tickets on your registered contact details. 

Check-in & Boarding! 

Are you worried about the long queues at the check-in counter? Fret not! You can arrive at any of the Air Astana city offices near you and ask the office executive to complete the process so that you can avoid the last-minute rush at the airport. If you visit the office days ago, the agent may provide you with all the information to help you get your boarding passes without standing in the long lines. In addition, you can arrive at the airport hours before the scheduled flight departure for a hassle-free check-in. 

Pack Only The Essential Items!

If you are planning to carry everything that you use at your home, that can create a real-problem for you! This is because the airline only offers a limited baggage allowance to all travelers traveling with them. You have to pack your bags according to the baggage limitations to avoid paying extra to the airlines. You can either check the baggage allowance guidelines on the official website of Air Astana or ask the city office of Air Astana in Melbourne. This will help you get everything clear in your mind, and you can easily decide what to pack and what you can leave that is not necessary for you on the trip.

Missing Luggage Can Be Found Easily!

If you are wondering what will happen if you misplace any of your items at the airport, then here is the solution to your problem. You can visit the Air Astana Melbourne office, and the agents available there will help you know all the possible solutions to this difficult situation. The Lost & Found counters can be found everywhere at the respective terminal of the airline, where passengers can file a complaint about the issue, and the ground staff will help them find all their belongings.

What About Pet Travel?

Air Astana doesn’t allow any type of pets on the aircraft, including service dogs and guide dogs, except Falcons. Passengers traveling with Falcons as their pets must be able to carry not more than 2 birds in an aircraft. Also, the travelers will have to inform the airline at least 48 hours prior to the scheduled flight departures. Suppose you are carrying a Falcon with you. In that case, the airline will charge up to 3 times the normal excess baggage fees, and Air Astana may reject the bird anytime if there is any issue with accommodating the Falcon in the aircraft. 

After getting all the information, passengers can now fly anywhere with Air Astana without any issues. If you still have any doubts, don’t hesitate to visit the Air Astana City Office in Melbourne. The office staff can also help you get all the information about the shopping places, service counters, and additional facilities available at the airport. Don’t forget to carry all the important documents, certificates, etc., with you for a completely stress-free journey.

Air Astana Head Office Information

Air Astana is a renowned airline in the aviation industry and has been in operation for the last 23 years. The airline operates a total number of 29 aircraft that serve more than 91 destinations globally. Air Astana’s headquarters is located 121 Kabanbay batyr street. Astana 010000. Kazakhstan. If you want to connect with the head office staff directly through a call or any other contact channel, grab the below-mentioned information with you:

• Official Website: http://airastana.com/
• Address: 121 Kabanbay batyr street. Astana 010000. Kazakhstan
• Email: airastana@hotline-kpmg.kz
• Contact Number: +7 (717) 255 44 74

Other Essential Information

Looking to track the flight status, want to know the check-in process or any other information? Don’t worry! You can find all this important information, including the baggage allowance, lost and found luggage counter details, etc., on the official website of Air Astana. Below are the information that will be helpful for you:

• Flight Status: https://airastana.com/global/en-us/Information/At-the-airport/Flight-Status
• Online Check-In: https://airastana.com/uae/Book-manage/Manage/Online-Check-In
• Baggage Enquiry: https://airastana.com/kaz/en-us/Information/Baggage/Baggage-Allowance
• Baggage Lost and Found: https://airastana.com/global/en-us/Information/At-the-airport/Baggage-Help

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