Air Asia City, Sales Office in Shenzhen

Are you looking forward to a smooth flight experience? If so, you are just a call away. Air Asia Shenzhen Office is the ideal place to throw out any queries related to your trip. The customer service agents at the ticketing center make sure you are well taken care of, no matter whether you are flying or landing there. 

From learning about the airline’s policies on reservations, flight changes, and cancellations to understanding baggage allowances and special assistance, the staff there holds the resources to guide you. A quick discussion with them can save you from any last-minute surprises at the airport. So, why not pay them a visit or give them a call? Check the contact details in the further sections!

How To Connect With Air Asia in the Shenzhen?

If you are looking for assistance, reaching out to the experts is straightforward. You can either begin by dialing the contact number provided below to schedule a meeting or pay a visit to the address of the customer’s office. The office staff will happily address your concerns. In this subsequent table, you can check the contact details as well as their hours of operation.

• Address: China, Guangdong Province, Shenzhen, Luohu District, 深南东路
• Contact Number: (+86755) 8213 8588
• Working hours: Monday – Sunday: 4.30 AM – 11.00 PM (International Terminal)

Map Of Air Asia Shenzhen Office

Get Booking Aid at Air Asia Shenzhen Office

At the city sales center, an array of services is available to ensure you enjoy a top-notch flying experience. It is not only about booking and purchasing tickets; the customer service team at the Air Asia Office in Shenzhen provides numerous facilities that aim at enhancing customer satisfaction and comfort.

Purchase Tickets of your Favorite Seat

If you encounter difficulties in selecting the ideal flight, the customer service team at the help desk is equipped to present you with a daily schedule of flights. This enables you to compare fares and secure a booking that aligns with your itinerary and budget. They will also help you explore various payment methods and inquire about the steps of applying flight credits toward your booking for additional savings.

Change Flights or Add Facilities

Plans can often change, especially when you book your flights well in advance. Recognizing this, Air Asia offers the option to modify bookings, which you can access with the help of specialists at the city office. Additionally, you have the option to request upgrades, secure WiFi access, pre-order in-flight meals, or add other services to enhance your travel experience.

Check-In Options 

Passengers can use the official website or mobile application to check in for flights in their comfort zone and avoid standing in airport queues for hours. If you need help, the office representatives can assist you happily and direct you on the steps to download your boarding passes in advance. This will save you time at the airport and help you focus on other aspects of the travel. 

Extra Baggage Guidelines

Travelers have the option to carry cabin luggage and can also opt to buy allowances for checked baggage, which they can pre-arrange through the city office. Those holding extra baggage tickets might benefit from added discounts and more lenient policies. For detailed information on items that are not allowed or restricted on the flight, passengers are encouraged to consult with the reservation office employees.

Canceling Bookings? Get Help Here

Keeping tabs on your flight status is a smart move for any traveler. Doing so enables you to adjust your plans efficiently and avoid the inconveniences of flight cancellations. If changes are needed, you can opt to cancel or modify your booking after seeking advice from the professionals at the Air Asia Shenzhen Office. They will guide you through the necessary steps and inform you about the refund policies.

Special Travel Assistance

To ensure a hassle-free journey for those experiencing mobility challenges, it is advisable to arrange for wheelchair assistance in advance for ease of airport navigation and boarding. On the basis of availability, you can ask for additional charges to avoid any surprises. To guarantee this assistance is available for your trip, make arrangements at least 4 hours before your flight’s scheduled departure.

Passengers looking for guidance in planning their travel have a good chance to discover flights that align with their preferences by consulting with customer service representatives of Air Asia Office in Shenzhen. Additionally, the office is always ready to hear any complaints, feedback, or suggestions you might have. The staff is ready to assist you warmly, ensuring a comfortable environment where you can freely share your needs and inquiries.

Air Asia Headquarters Details

If your travel questions remain unanswered or you seek more detailed advice on your journey, consider reaching out to the agents at the Air Asia Head Office. Here, you can find the information on their address and operational hours for your convenience.

• Official Website: https://www.airasia.com/
• Address: 64000 Sepang, Selangor, Malaysia
• Email address: support.airasia.com
• Contact Number: +603-86600070

Other Crucial Information

• Flight Status: https://www.airasia.com/flightstatus/en/gb
• Online Check-In: https://www.airasia.co.in/checkin-home
• Baggage Enquiry: https://support.airasia.com/s/article/My-baggage-is-delayed-missing-or-damaged-en
• Baggage Lost and Found: https://www.ana.co.jp/en/us/travel-information/baggage-information/

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