Garuda Indonesia Malang Office in Indonesia

The Garuda Indonesia Malang Office serves as your essential travel companion from the moment you start planning till you reach your destination. While booking flights and making changes online is simple and straightforward, the personalized service at the ticket office is invaluable for intricate travel plans. Their specialists are on hand to assist with complex flight connections, clarify luggage policies, and secure the most cost-effective fares within your budget.

They also provide tailored assistance for travelers with mobility challenges and can accommodate specific dietary needs upon request. Furthermore, the staff keeps you informed about the latest travel guidelines and necessary documents. Keep scrolling for more info!

Connect with Garuda Indonesia at Malang 

Contacting the airline’s team is the most efficient method to receive help, gather information about your upcoming trip, and resolve any associated issues. You have the flexibility to call, send an email, or personally visit the office for more personalized assistance. Below, we have outlined several channels through which you can communicate with the office personnel.

• Garuda Indonesia Malang Office Address: Hotel Savana, Jl. Letjen Sutoyo No.32-34 Lantai Dasar, Rampal Celaket, Kec. Klojen, Kota Malang, Jawa Timur 65141, Indonesia
• Garuda Indonesia Malang Office contact number: +62341419494
• Working Hours: Monday-Friday, 8 am–4 pm
• Facebook: https://www.facebook.com/garudaindonesia
• YouTube: https://www.youtube.com/user/GarudaIndonesia1949
• Instagram: https://www.instagram.com/garuda.indonesia
• Twitter: https://twitter.com/IndonesiaGaruda
• Check Flight Schedule: https://www.garuda-indonesia.com/au/en/news-and-events/Flight-Schedule
• Baggage Enquiry: https://www.garuda-indonesia.com/sg/en/garuda-indonesia-experience/baggage-info
• Check-In Information: https://www.garuda-indonesia.com/sg/en/garuda-indonesia-experience/on-ground/check-in/index

City Office Map and Location

Need Assistance? Connect with Experts!

Visiting the nearest Garuda Indonesia Office can significantly simplify your pre-flight preparations. By exploring the range of services available, passengers can streamline many aspects of their journey. Whether you are looking for cost-effective options or ways to expedite your travel process, the customer service team is ready to assist you.

Flight Reservations	Manage Bookings	Online/Offline Check-in
Seat Upgrades	Get Refunds	Check Flight Status
Miles	Flights Cancellation	Medical Facilities
Travel Insurance	Compensations	In-Flight Meals Preference
Pet Travel	Unaccompanied Minor	Wheelchair Facilities
Airport Lounges	Child Travel	Deals and Discounts
Passports or Visa	Luggage Allowance	Payment Options
Duty-Free Allowance	Terminal Info	Sports Equipment
Airport Transfer	Lounges	Flight Entertainment Options
Missing Luggage	Wifi Facilities	Wheelchair
Damaged Baggage	Airfare Types	Special Assistance

Inquire About Flight Ticket

For ticket inquiries and flight information, consider stopping by the Garuda Indonesia Malang Office. The knowledgeable personnel there will provide information on ticket prices, cabin classes, seat availability, and any current promotions for your intended flight. Moreover, they will guide you through the reservation process and help you add essential amenities to your itineraries.

Get Check-in Assistance

Avoid the hassle of long lines with simpler and faster check-in alternatives. When you visit the Garuda Indonesia Office in Malang, the friendly customer service team can walk you through digital and traditional check-in options. You have the convenience of checking in through the airline’s official website or completing the process at the city help center to save time.

Cancel Bookings and Collect Refunds

Change of plans? Worry not—canceling your booking and obtaining a refund will not be a hassle with Garuda Indonesia. The airline’s customer service is equipped to guide you through the cancellation process smoothly and inform you about the refund eligibility and procedure. Are you curious if your ticket qualifies for a full refund? The staff can answer all your questions, ensuring clarity and peace of mind.

Know About Extra Baggage Allowance 

If you are unsure about your baggage allowances or need to bring special items on your flight, seek assistance at the Garuda Indonesia Office in Malang. The helpful team there will clarify the airline’s baggage policies, helping you navigate through any potential issues before you reach the airport. Rely on the experts for meticulous handling and timely delivery of your luggage to your final destination.

Learn About the Pet Travel Regulations

The moment you plan to fly with your pet, it is important to visit the airline’s office to understand the pet travel policies. Their team will provide information on the regulations for traveling with pets, including any applicable fees. It is also crucial to ensure you have all the required documents for your pets to complete the pre-flight procedures smoothly.

Get Special Assistance

If you or a loved one requires additional support during your journey, reaching out to the airline team before departure for special assistance is essential and simple. Whether you need mobility aid, in-flight oxygen, or any other specific needs, the knowledgeable team is ready to accommodate. Wondering how to request this service? Don’t hesitate to inquire at the airline’s office for help.

Head Office Details

If your queries remain unresolved at the Garuda Indonesia Office in Malang, you have the option to approach their head office directly. Here are the details:

• Official Website: https://www.garuda-indonesia.com/
• Address: VJ8Q+994, Garuda City Center, RT.001/RW.010, Pajang, Kec. Benda, Kota Tangerang, Banten 15126, Indonesia
• Working Hours: Monday-Friday, 5 am–11 pm
• Email: customer@garuda-indonesia.com
• Contact Number: +622125601001

Final Words

The Garuda Indonesia Office in Malang upholds its pledge to enhance your travel experience magnificently. The office staff invites you to experience their exceptional services by visiting in person or by getting in touch via phone with them during operational hours. Their dedicated approach guarantees that every aspect of your trip is handled with the utmost care and professionalism.

Commonly Asked Questions!